Department of Family and Community Services (Ageing, Disability and Homecare)

Telephone +61 2 9377 6000
Information regarding the care and support of older people, their carers and people with disabilities to assist them to live in their communities.

Department of Social Services (Commonwealth Government)

Telephone 1300 653 227
Information relating to a range of topics related to aged care and including the Aged Care Website which is the Australian Government website providing up to date information about Australia's aged care system
Telephone 1800 550 552 - Aged Care Complaints Resolution Scheme

Private Health Insurance Ombudsman

Telephone 1300 362 072
Email: phio.info@ombudsman.gov.au
Provides private health insurance members with an independent service for health insurance problems, complaints and enquiries.

Health Care Complaints Commission

Telephone 1800 043 159
Information about making complaints regarding health care practitioners and or services.

NSW Ombudsman

Telephone 1800 451 524
Information relating to complaints about the conduct of NSW public agencies and other agencies or its employees.

Office of Fair Trading

Telephone 13 32 20
Information about fair-trading practices and business name registration.

NSW Trustee and Guardian

Telephone 1300 364 103 (Trustee Services), 1300 360 466 (Managed Clients)
Information about trustee services and the management of financial affairs for people who are incapable of making their own decisions

Office of Public Guardian

Telephone +61 2 8688 6070 or 1800 451 510

Information about making health and welfare decisions, i.e. about accommodation, medical, dental and health care for people who are incapable of making their own decisions.

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Page Updated: Friday 2 March 2018