NSW Health is committed to providing the best care possible to the community, involving health consumers and clinicians in decisions about the health system. Together we work to improve the health of people in their communities.
Consumer engagement in health is about people who use health services having a say about their own health and about how health services are provided to them and others. A “consumer” includes all people who use (or could potentially use), a health service.
There are many ways people can participate at a local level. Each health service is different but often includes: