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NSW Department of Health

NSW Health Factsheet Most people go through life's stresses and events and manage with courage and strength. Many people learn to deal with short term crises. However, the drought has brought long term problems and uncertainty.

Coping Personally with the Drought


Last updated: 01 November 2002


When things get difficult

Difficulties may feel more of a burden if it's hard to see when it's going to get better. While most people will manage, there are still times when everyone may need some extra help and support.

There are three important things you need to know about:

  • normal reactions to a disaster like drought
  • positive ways of coping
  • when to get extra help.

What is normal?

Normal reactions to a disaster like drought include:

  • frustration, anger, helplessness, and sometimes even despair when it all seems 'too much' or is 'taking too long'
  • horror and grief when the extent of loss is realised
  • these feelings may come in waves. They may settle when one practical problem is solved but resurface as individuals and families face new problems or difficult decisions over time.

How do I cope?

Positive ways of coping may be:

  • supporting one another, especially in the family and in your community
  • providing practical support - comforting each other and checking on your neighbours
  • doing practical tasks - tackling the practical jobs that need to be done 'a bit at a time' and counting each success
  • sharing your experience and feelings with others a bit at a time, when it's right for you
  • looking after your own and your family's general health - rest, exercise, food, and company all help (not excessive drinking!).

When to ask for extra help

Sometimes disaster-related stress can become chronic, particularly when the disaster is prolonged, like the drought. It can affect your physical and mental health and wellbeing.

Feelings of depression and despair are common. This is not a sign of failure but a human reaction to an overwhelming crisis.

It's time to ask for help if:

  • your sleep is badly affected
  • you feel very distressed, irritable, on edge, or agitated much of the time
  • you feel hopeless, despairing, miserable, or like you 'can't go on'
  • you have trouble concentrating, are distracted, and can't do your usual tasks
  • you feel your health is not so good
  • you have new symptoms or old problems seem to have returned, eg breathing, heart, stomach problems.

For children, withdrawal, aggressive behaviours, difficulties at school, problems separating from parents or going to sleep may indicate a need for help.

Support services

For personal drought support, contact:

  • the 24 hour Rural Support Line on 1800 201 123
  • the NSW Health Drought Stress and Counselling line on 1800 551 174
  • the Department of Community Health Services Disaster Recovery Centre on (02) 9683 2388
  • 24 hour local mental health services

For more information on other assistance relating to the drought, call the Drought Hotline run by NSW Agriculture on 1800 814 647.

Further information - Public Health Units in NSW
For more information please contact your doctor, local public health unit or community health centre - look under NSW Government at the front of the White Pages
Metropolitan Areas Location Number Rural Areas Location Number
Northern Sydney/Central Coast Hornsby 02 9477 9400 Greater Southern Goulburn 02 4824 1837
  Gosford 02 4349 4845   Albury 02 6080 8900
South Eastern Sydney/Illawarra Randwick 02 9382 8333 Greater Western Broken Hill 08 8080 1499
  Wollongong 02 4221 6700   Dubbo 02 6841 5569
Sydney South West Camperdown 02 9515 9420   Bathurst 02 6339 5601
Sydney West Penrith 02 4734 2022 Hunter/New England Newcastle 02 4924 6477
  Parramatta 02 9840 3603   Tamworth 02 6767 8630
Justice Health Service Matraville 02 9311 2707 North Coast Port Macquarie 02 6588 2750
        Lismore 02 6620 7500

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