Calling for an Ambulance
What If I Need an Ambulance? | Other Important Information | Q & A About the NSW Ambulance ServiceWhat If I Need an Ambulance?
If you become really sick or you seriously injure yourself, there is one vital step you must take: phone for an ambulance. Even a child can call for an ambulance in an emergency.
Simply dial the emergency number 000 and ask the operator for the Ambulance Service.
The emergency number is 000 throughout Australia. It is free from any phone.
Try and stay calm. You will be asked for the following information:
• What is the exact address of the emergency?
• What is the phone number you are calling from?
• What is the problem - tell me exactly what happened?
• How old is he or she?
• Is he or she conscious?
• Is he or she breathing?
• What is the phone number you are calling from?
• What is the problem - tell me exactly what happened?
• How old is he or she?
• Is he or she conscious?
• Is he or she breathing?
Once you have answered these questions, the first available ambulance will be sent.
The operator will then ask further questions and provide assistance or instructions, depending on the situation.
Visit the NSW Ambulance Service website for more information.
Other Important Information
It is important to teach children how to call 000 and tell the operator their name, address and phone number.
If you live in a rural area or an area that is difficult to find, provide landmarks, for example, "the yellow house with the blue picket fence."
If you are in a hard-to-find location, have someone flag down the ambulance or leave the front light on at night.
Always provide accurate information to help the ambulance get to you quickly.
Give way as soon as you hear a siren or see the flashing lights. Don't panic or break traffic rules. That can make matters worse. Generally, you should move safely to the left.
Q & A About the NSW Ambulance Service
What is the Ambulance Service of NSW?
The Ambulance Service of NSW is one of the largest ambulance services in the world. It provides pre-hospital emergency care and health-related transport services to over 6.7 million people. Some 3,700 people work at 226 ambulance stations and operate over 938 ambulance vehicles. In 2006/07, the Service attended to more than 1,052,000 cases.
The Ambulance Service of NSW is one of the largest ambulance services in the world. It provides pre-hospital emergency care and health-related transport services to over 6.7 million people. Some 3,700 people work at 226 ambulance stations and operate over 938 ambulance vehicles. In 2006/07, the Service attended to more than 1,052,000 cases.
Who works for the Service?
In 2007, 3,700 people worked for the Service. Some of these are employed as Area Managers, Station Officers, Paramedics, Dispatchers, Call Takers, Patient Transport Officers, Educators and Senior Management. There are around 300 non-uniform employees who work in areas such as policy development, employee relations, payroll, administrative support, automotive repairs and stores.
In 2007, 3,700 people worked for the Service. Some of these are employed as Area Managers, Station Officers, Paramedics, Dispatchers, Call Takers, Patient Transport Officers, Educators and Senior Management. There are around 300 non-uniform employees who work in areas such as policy development, employee relations, payroll, administrative support, automotive repairs and stores.
What is an emergency call?
Emergency calls to the 000 Ambulance line are treated as a Priority 1. This means when an emergency call comes into 000, the call taker sends out an ambulance under "lights and sirens."
Emergency calls to the 000 Ambulance line are treated as a Priority 1. This means when an emergency call comes into 000, the call taker sends out an ambulance under "lights and sirens."
Who is an emergency patient?
An emergency patient is someone who is critically ill or suffering from a major trauma and requires immediate attention.
An emergency patient is someone who is critically ill or suffering from a major trauma and requires immediate attention.
Who is a non-emergency patient?
A non-emergency patient is someone who has less severe symptoms or injuries, such as a foreign body in the eye or sprained ankle.
A non-emergency patient is someone who has less severe symptoms or injuries, such as a foreign body in the eye or sprained ankle.
What is ambulance response time?
Ambulance response time is the time difference between from when a 000 call is received at an ambulance operations centre and when the ambulance arrives at the location to treat the sick or injured patient. Ambulance authorities in Australia have adopted a standard of response time measures.
Ambulance response time is the time difference between from when a 000 call is received at an ambulance operations centre and when the ambulance arrives at the location to treat the sick or injured patient. Ambulance authorities in Australia have adopted a standard of response time measures.
What does handover mean?
When you are taken to a Hospital Emergency Department by ambulance, the ambulance officer provides the Emergency Department staff with details of your condition. This is referred to as a handover. The ambulance officer will leave and respond to further emergencies.
When you are taken to a Hospital Emergency Department by ambulance, the ambulance officer provides the Emergency Department staff with details of your condition. This is referred to as a handover. The ambulance officer will leave and respond to further emergencies.