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Useful organisations


  • Telephone +61 2 8270 2000
    information regarding the care and support of older people, their carers and people with disabilities to assist them to live in their communities.

  • Admission to a nursing home
    Telephone 1800 048 998
    Aged Care Complaints Resolution Scheme
    Telephone 1800 550 552

  • Telephone 1800 640 695
    provides private health insurance members with an independent service for health insurance problems and enquiries.

  • Telephone 1800 043 159
    about making complaints regarding health care practitioners/services.

  • information relating to complaints about the conduct of a NSW agency or their employee.

  • Telephone 13 32 20
    information about fair-trading practices and business name registration.

  • Telephone +61 2 9265 3131
    for the management of financial affairs/property for people who are incapable of making their own decisions.

  • Telephone +61 2 9265 3184
    for decision-making in areas of accommodation, medical, dental and health care services for people who are incapable of making their own decisions.

This web page is managed and authorised by Private Health Care of Centre for Health Protection of the NSW Department of Health. Last updated: 30 March, 2009

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