The objectives of the NSW Integrated Care Strategy are to transform how we deliver care to improve health outcomes for patients and reduce costs deriving from inappropriate and fragmented care, across hospital and primary care services by:
- focusing on organising care to meet the needs of targeted patients and their carers, rather than organising services around provider structures;
- designing better connected models of healthcare to leverage available service providers to meet the needs of our smaller rural communities;
- improving the flow of information between hospitals, specialists, community and primary care healthcare providers;
- developing new ways of working across State government agencies and with Commonwealth funded programs to deliver better outcomes for identified communities; and
- providing greater access to out-of-hospital community-based care, to ensure patients receive care in the right place for them.
Achieving these objectives will be evidenced by:
- patients reporting that they can more easily navigate their journey through the various parts of our health system;
- an improved patient experience, and better health outcomes;
- reduced waiting times for patients as they navigate the system;
- more patients who can be cared for in the community receiving their care there, with a reduction in avoidable hospitalisations and frequency of hospital admissions and Emergency Department attendance; and
- better sharing of clinical information and a resultant reduction in unnecessary duplication of pathology and radiology tests.
To ensure NSW is achieving the objectives and expected benefits of the Integrated Care Strategy, there is a robust monitoring and evaluation of funded activities. More information is available on monitoring and evaluation.