Contact a Service

Emergency contact numbers | Mental Health - 24 hour contacts | Drug and Alcohol Service Intake Numbers | Interstate Health contact details | Other relevant numbers

Emergency contact numbers

In an emergency, please call 000 or go to a hospital emergency department, where they may refer you to a mental health and/or drug and alcohol service.

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Mental Health - 24 hour contacts

To access a local public mental health service, please contact your local area health service via these 24 hour emergency numbers.

Area Health Service	Telephone
Northern Sydney / Central Coast	1800 011 511
South Eastern Sydney / Illawarra	South Eastern Sydney: 1300 300 180 Illawarra: 1300 552 289
Sydney South West	1800 011 511
Sydney West	1800 650 749
Greater Southern	Western (former Greater Murray): 1800 011 511 Eastern (former Southern): 1800 011 511
Greater Western	Central and Far West: 1800 011 511
Hunter / New England	Hunter: 1800 655 085 New England: 1300 669 757
North Coast	1800 011 511

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Drug and Alcohol Service Intake Numbers

To access a local public drug and alcohol service, please contact your local area health service via these intake numbers.

Area Health Service	Central Intake Number
Greater Southern	West of Greater Southern: 1800 800 944 / 02 9425 3923 East of Greater Southern: 1800 809 423 / 1800 677 114 / 02 9425 3988
Greater Western	Greater Western: 1800 665 066 / Broken Hill – 08 8080 1556 Greater Western: Lines currently being diverted to the Mid Western Area (below): 1800 092 881 / Dubbo – 02 6841 2360 Mid Western Area includes Bathurst, Orange, Cowra and Forbes Park. It does not include Lithgow and Dubbo: 1300 887 000
Hunter / New England	Southern Hunter: 02 4923 2060 Northern Hunter\New England\Tamworth: 1300 660 059 North CoastArea Health Service: 1300 662 263 Coffs Harbour: 02 6656 7936 North Coast: 02 6588 2882 Riverlands: 02 6620 7612
Northern Sydney / Central Coast	Northern Sydney: 1300 889 788 Central Coast: 4394 4880
South Eastern Sydney / Illawarra	St George: 02 9113 2944 Illawarra: 1300 652 226/4223 8420 Shoalhaven: 4421 7897/4422 9662/1300 652 226
Sydney South West	Sydney South West / Royal Prince Alfred: 02 9515 6311
Sydney West	Wentworth: 02 4734 1333 Western Sydney: 02 9840 3355

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Interstate Health contact details

State or Territory	Contact details
Health Direct Australia (National)	Website: www.healthdirect.org.au 1800 022 222 (Calls from landlines are free. Mobile charges may apply)
Australian Capital Territory Department of Health	Website: www.health.act.gov.au General enquiries: 13 2281 Mental Health Crisis Team: 1800 629 354 (24hrs) or 02 6205 1065 (24hrs) Transcultural Mental Health Centre: 1800 648 911 (8.30am - 5.30pm Mon to Fri) Alcohol and Drug Information Service: 1800 422 599 (24hrs) or 02 6207 9977(24hrs)
Queensland Health	Website: www.health.qld.gov.au Phone line: 13 HEALTH (13 43 25 84)
Victorian Department of Human Services	Website: www.health.vic.gov.au General enquiries: 1300 650 172 Mental Health Services General Enquiries: 1300 767 299 (9.00 am to 5.00 pm) or 03 9096 8287 Drug Services: 03 9096 5895
South Australia Department of Health	Website: www.health.sa.gov.au General enquiries: 08 8226 6000
Northern Territory Department of Health and Families	Website: www.health.nt.gov.au General enquiries: 08 8999 2400
Western Australia Department of Health	Website: www.health.wa.gov.au General enquiries: 08 9222 4222 Healthdirect Australia: 1800 022 222
Tasmania Department of Health and Human Services	Website: www.dhhs.tas.gov.au General enquiries: 1300 135 513

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Other relevant numbers

Alcohol and Other Drugs Information Service (ADIS)

A confidential, anonymous information, advice and referral service. For information about drugs, including methadone, safer injecting advice, parent advice and detoxification. 24 hours a day, 7 days a week- (02) 9361 8000 or toll free for country areas on 1800 422 599

Drug and Alcohol Specialist Advisory Service (DASAS)

The DASAS helpline assists health professionals seeking advice about the diagnosis and treatment of a patient with alcohol or drug issues. The DASAS is a free service available in NSW 24 hours a day and 7 days a week. Ph 9361 8006 (Sydney) and tollfree 1800 023 687 (regional and rural callers).

Family Drug Support

An information, help and referral service (24 hour)- (02) 4782 9222 or 1300 368 186

HealthDirect Australia

Healthdirect Australia is a 24-hour telephone health advice line staffed by Registered Nurses to provide expert health advice. It is currently available to residents of the Australian Capital Territory, Northern Territory, New South Wales, South Australia and Western Australia. Healthdirect will be made progressively available to residents of Tasmania. Healthdirect is scheduled to be a fully national service by 2011. Contact number 1800 022 222.

Methadone Advice & Conciliation Service (MACS)

The MACS telephone helpline provides opiate pharmacotherapy information (including methadone and buprenorphine), referrals, advice and a forum for pharmacotherapy concerns.

MACS is available from Monday to Friday 9.30am to 5.00pm and can be contacted on the toll free number 1800 642 428.

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