Open Disclosure

Doc type: Policy Directive
Compliance with this policy directive is mandatory.

Doc No.: PD2007_040

Functional Group - Sub Group:
Corporate Administration - Governance
Clinical/ Patient Services - Governance and Service Delivery
Clinical/ Patient Services - Incident management
Personnel/Workforce - Conduct and ethics

Summary
To establish a standard approach for communication with patients and support person after an incident; ensure communication with and support for affected patients occurs in an empathetic manner; and ensure that Health Services have consistent processes for open disclosure.

Date of Publication: 06 June 2007

Replaces:

Open Disclosure [PD2007_037]

Author Branch: Quality and Safety

This document applies to: Area Health Services/Chief Executive Governed Statutory Health Corporation, Board Governed Statutory Health Corporations, Affiliated Health Organisations - Non Declared, Affiliated Health Organisations - Declared, Community Health Centres, Dental Schools and Clinics, Government Medical Officers, NSW Ambulance Service, Public Health Units, Public Hospitals

Audience: All staff, including managers, clinicians and contractors

Distributed to: Public Health System, Community Health Centres , Dental Schools and Clinics, Divisions of General Practice, Government Medical Officers, Health Associations Unions, Health Professional Associations and Related Organisations, NSW Ambulance Service , NSW Department of Health, Public Health Units, Public Hospitals, Private Hospitals and Day Procedure Centres , Private Nursing Homes, Tertiary Education Institutes

Review Date: 06 June 2012

File No: 06/861

Status: Active

File link: Open Disclosure
File size: 69Kb