MH-COPES Measuring and Responding to Consumer Perceptions and Experiences of Adult Mental Health Services - Stage 1

Summary

Consumer perceptions and experiences of service delivery have been widely recognised as crucial to understanding service quality. The project aimed to develop a Framework and appropriate tools for systemic use by NSW public consumers' views of the quality and delivery of the mental health services they receive in continuous service improvement.

File link: MH-COPES Measuring and Responding to Consumer Perceptions and Experiences of Adult Mental Health Services - Stage 1
File size: 1870Kb
Type: Report
Date of Publication: 31 August 2006
SHPN: 060142
ISBN: 073473994X