Implementation plan and Achievements
The following shows the initiatives achieved under the knowledge management strategy from 2004-2006.
| Initiative | Progress | Date completed |
| Steering Committee formed and project scoped | Completed | 23 Feb 04 |
| Document Knowledge Management Framework and Strategy for Quality Branch | Completed and endorsed | 23 Feb 04 |
| Conduct knowledge management forum and provide background briefing papers | Completed | 31 May 04 |
| Review of knowledge management literature | Monograph completed | 22 Oct 04 |
| Develop a publishable paper on the Department's progress with GMTT in conjuction with the Director-General's office and the Chair of GMTT | Published in The Lancet, and widely appreciated. Braithwaite, J. and Coulston, K. (2004). Turning the health system 90 degrees down under. Lancet, 6;364(9432):397-9 | |
| Support knowledge management committee and sub-committee | Ongoing support and guidance provided. | Ongoing |
| Conduct educational sessions for Quality & Safety Branch/Clinical Excellence Commission staff on knowledge management issues | Three sessions conducted: Assessing, Writing up and publishing your work; Chairing sessions and giving presentations; Evaluating programs. | Completed |
| Review case studies of "lessons learned" approaches to knowledge management | Review completed and international ideas harnessed; being utilised for NSW Department of Health knowledge management development | 19 Jan 05 |
| Develop a "lessons learned" template for use by the NSW Department of Health | Template completed. Previously Simple Success Stories, this template enables clear messages to be documented and subsequently disseminated. | 19 Jan 05 |
| Evaluation of the management of SIP by Quality and Safety Branch and the NSW Department of Health Reportable Incident Review (RIB) committee | Thirteen monographs completed and presented to NSW Department of Health and the Clincial Excellence Commission | 2 Sep 05 |
| Development of a paper in conjunction with the Clinical Excellence Commission and the Quality and Safety Branch |
Paper developed and submitted to the NSW Department of Health. Additional papers from SIP data have been completed with several more in development. Paper 1: Changing an incident reporting and management paradigm: the NSW Safety Improvement Program Paper 2: Changing a health system for patient safety: a triangulated, multi-methods evaluation Paper 3: Promoting safety: varied reactions of doctors, nurses and allied health professionals to a safety improvement program Paper 4: Attitudes of health professionals who conducted root cause analyses after participating in a safety improvement program |
Completed |
| Provide support for NSW Department of Health evaluation processes | Support provided on design, data gathering and analysis of formative and summative evaluations, particularly the Clinical Risk Management for Rural General Practitioners project and the Maternity Services Project. | Completed |
| Provide support for knowledge management scoping paper | Completed | |
| Business plan for knowledge management developed | Submitted to NSW Department of Health | Completed |
| Evaluation of the IIMS project | Protocol Completed | June 2006 |