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This web page is managed and authorised by Quality & Safety of the NSW Department of Health. Last updated: 6 April, 2009

• Knowledge Management

• Evaluation of the Safety Improvement Program
• Evaluation of the Incident Information Management System
• Implementation plan and Achievements
• Publications and articles
• Links

• Other Initiatives

• 10 Tips for Consumers
• Complaint Management
• Correct Patient
• Health Care Assoociated Infections
• Incident Management
• Management of Complaint about a Clinician
• Medication Safety
• Open Disclosure
• Patient Identification
• Qualified Privilege
• Safety Alert Broadcast System (SABS)