Statewide initiatives
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Complaint or concern about a clinician (MCCC)
Overview
Whilst the statewide incident management system focus is
on systemic issues, it is acknowledged that at times there
is reason to raise a concern about an individual. To provide
assistance to AHSs in developing local policies for managing
a complaint or concern about the performance of a clinician,
the 2001 guideline was revised in collaboration with the NSW
Medical Board, the HCCC and the AHS.
The Complaint
or Concern about a Clinician - Principles for Action and
Complaint
or Concern about a Clinician - Management Guidelines were
released in January 2006.
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