Tools
- ICAC: Fact-Finder A 20-step guide to conducting an inquiry in your organisation, 2003
- Incident Decision Tree National Patient Safety Agency (NPSA). This is a key component of the drive to help the NHS move away from asking "Who was to blame?" to "Why did the individual act in this way?" when things go wrong.
- Incident Decision Tree chart (PDF)
- Incident Decision Tree product saferhealthcare (UK)
- The Incident Decision Tree: Guidelines for Actions following Patient Safety Incidents (PDF)
- NHS: The National Clinical Assessment Service Toolkit
- Audit Department of each Area Health Service: Fraud Prevention services Pty Ltd, Investigators toolkit
NSW Ombudsman documents