Training and education
The following training and education materials include PowerPoint presentations, facilitators' manuals, and a link to the Online Learning Centre for one-on-one, interactive training in Open Disclosure. These materials provide an overview of Open Disclosure for frontline clinical staff, clinical managers, and corporate services staff. The Online Learning Centre modules are self-paced and include a quiz and evaluation at the end.
NOTE: To save a PowerPoint presentation, right click on the link then select Save Target As and save the presentation in your local folder.
Introduction to Open Disclosure
Professor Clifford Hughes AO, Chief Executive Officer of the Clinical Excellence Commission, introduces the NSW Department of Health Open Disclosure Policy & Guidelines.
- click to view video
In this video presentation Professor Hughes explores the principles and steps involved in High Level Open Disclosures following serious clinical incidents.
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In this brief video presentation Professor Hughes presents the principles and steps involved in General Level Open Disclosures following clinical incidents such as delayed treatment that resulted in no serious consequence to the patient. Please click Video 2.

