1. Home
  2. Information for Health Professionals
  3. CSQG
  4. Quality & Safety
  5. Statewide Initiatives
  6. Complaint Management
  7. Complaint Management Workbook - Version 4.2 - October 2010
Print this page Reduce font size Increase font size

Complaint Management Workbook - Version 4.2 - October 2010

Summary

Complaint Management Workbook: Step-by-step guide to running complaints management key performance indicators Version 4.2

File link: Complaint Management Workbook - Version 4.2 - October 2010
File Format: PDF
File size: 356Kb
Type:
Date of Publication: 28 October 2010
Author Branch: Quality & Safety

Complaint Management Workbook - Version 4.2 - October 2010
Print this page Reduce font size Increase font size

This web page and associated resource are managed and authorised by Quality & Safety of the NSW Department of Health. Last updated: 28 October, 2010