The NSW Health Telehealth Framework and Implementation Strategy: 2016-2021 provides a framework to drive future telehealth activity in NSW. Embedding sustainable telehealth services into the NSW Health system will support delivery of patient-centred care in the right place, at the right time. Telehealth offers benefits for patients, their carers, health care workers and the health system as a whole through improved access, availability, and efficiency of quality health care. Patient-centred, clinician-led telehealth provides an efficient and effective model of care that complements face-to-face consultation.
The NSW Telehealth Framework and Implementation Strategy: 2016-2021 also responds to the Strategic Review of Telehealth in NSW finalised in April 2015.