Updated advice on Disability Day Programs is available on
Disability service providers.
Until further notice, in relation to new permanent or respite residents and returning residents discharged from hospital:
Please refer to the International travel to and from NSW | NSW Government webpage for more information when returning from overseas.
Under the Public Health (COVID-19 Safety Order 2021 all staff (including contractors but excluding people entering the premises in response to an emergency) and visitors to residential disability care facilities will need to check-in using the Service NSW QR code app. Residents do not need to check in.
The amended order includes disability group homes where participants receive NDIS Supported Independent Living funding.
Facilities using a commercial app that combines check-in and screening can continue to use the commercial app for screening. However, an additional check-in must be done with the Service NSW QR app.
In addition RDCFs
need to continue to screen people entering the facility following the Chief Health Officer
Facilities can find information on setting up a Service NSW QR code
here. The Service NSW Business Concierge team can be contacted on 13 77 88 for additional assistance.
In exceptional circumstances, it may be possible for otherwise excluded visitors to be allowed entry into the facility:
Similar provisions exist for staff members if their exclusion will result in significant compromise to patient care.
This decision must be based on an assessment of the risk of the individual, and ability of the facility to manage their visit. Visitors and staff with symptoms, or who have been identified as a
close contact, should not be exempted. Advice should be sought from your local Public Health Unit on 1300 066 055 as to how to appropriately manage these visits.
Until further notice, all residential disability care facilities should:
If you would like more information about this guidance or need assistance about how to manage any specific situation, please contact your local NSW Health Public Health Unit on 1300 066 055.
If you need additional advice, see
For more information about NDIS-related issues, including any funding issues relating to compliance with these measures for NDIS participants, contact:
Up to date information about COVID-19 can be found at:
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Advice to residential disability care facilities (RDCF)