Please note, for information about entering NSW from VIC on compassionate grounds, visit Compassionate Permit FAQs​

I am a resident of NSW or I am relocating to NSW

The permit conditions for returning NSW residents and people relocating to NSW from Victoria include entry by air landing at Sydney Airport and undertaking two weeks of hotel quarantine. An exemption is required for people who are requesting different permit conditions.

As a returning or new NSW resident, can I travel by road to NSW from Victoria?

NSW residents and people relocating to NSW are required to fly to Sydney Airport. An exemption is required if you are requesting to enter NSW by road.

To consider your application for exemption, we need to receive:

  • clear information about why you cannot fly, including evidence to support your request e.g. letter from medical practitioner stating reason 
  • your safe travel plan outlining how you will reduce risk of COVID19 transmission during your road trip  
  • if you plan to stay overnight during your trip, you are required to submit:
    • the address of where you will be staying
    • evidence that the host accepts guests who are coming from Victoria
    • your self-isolation plan.

Can I self-isolate at home instead of undertaking two weeks of hotel quarantine?

NSW residents and people relocating to NSW from Victoria are required to undertake two weeks of hotel quarantine to minimise the risk of COVID-19 transmission. An exemption is required if you are requesting to undertake two weeks of self-isolation in a different location. To consider your application for exemption, we need to receive:

  • Clear information about why you cannot undertake hotel quarantine, including evidence to support your request. Note: people requiring medical care can be safely supported to undertake quarantine in special health hotels with healthcare support
  • Your self-isolation plan detailing how you propose to safely self-isolate in an alternate location.

I have a critical service permit – can I drive into NSW to provide the critical service?

The permit conditions for critical service permits include entry into NSW by flying into Sydney Airport. An exemption is required for people who are requesting entry by road.

Before applying for an exemption, you need to have been assessed as a critical service provider​ and have received your critical services permit code, or permit. To consider your application for exemption, we need to receive:

  • A copy of your permit, or your permit approval code
  • Clear information about why you cannot fly, including evidence to support your request e.g. there is a requirement to transport heavy equipment to provide the critical service
  • Your safe travel plan outlining how you will reduce risk of COVID19 transmission during your road trip  
  • If you plan to stay overnight during your trip, you are required to submit:
    • the address of where you will be staying 
    • evidence that the host accepts guests travelling from Victoria
    • ​Your self-isolation plan. 

How can I safely travel by road into NSW?

Plan your travel to minimise interactions with NSW communities. We need to know that you will:

  • Leave Victoria fully fuelled and have food and drinks on-board the vehicle to minimise interactions with NSW communities 
  • Plan rest breaks in areas that are less busy and when stopping in NSW, maintain physical distance, wear a mask and gloves, have hand sanitiser available and use it frequently
  • Keep a log of your movements in NSW. 

What does self-isolation mean?

Self-isolation means you must stay at your residence (or place of self-isolation) and restrict normal activities for 14 whole days. People who are self-isolating cannot go to work, school, childcare, university, shopping (including for groceries), public areas, recreational activities, or for a walk with their pet, and they mustn’t mix with people who are not self-isolating with them. 

Visitors are not permitted unless providing medical care, an emergency service or to deliver food or essential items (without contact).

People self-isolating must not leave the self-isolation residence except: 

If the person in self-isolation​ leaves the residence or place for any of these reasons, they must take all reasonable steps to minimise contact with other people​.

During the 14 day period, the NSW Health self-isolation guidelines​ are to be followed. People undertaking self-isolation may be contacted by the public health unit and/or NSW Police. Testing for COVID-19 may be required during the self-isolation period.
 

How can I plan to safely self-isolate?

Safe and comfortable self-isolation requires planning. When seeking an exemption to self-isolate we will need to know that you:

  • have nominated a residence or place of self-isolation that is:
    • self-contained
    • not shared with others who are not self-isolating
    • available for 14 whole days 
  • have a plan for food and essential items to be delivered (without contact)
  • will not accept visitors
  • will not leave the premises (unless in an emergency, when seeking medical care including testing for COVID-19, or as specified in your exemption).

Can I drive through NSW on my way to somewhere else?

Permits are available to transit through NSW by road, providing you:

  • have a lawful authority to enter the place outside NSW that you're travelling to (for example, a valid exemption to enter Queensland by road) 
  • transit through NSW by the most practicable direct route
  • travel by private vehicle only.
Note: You must not enter NSW if you've been in a COVID-19 area of concern​ or a restricted area​ in the last 14 days.

There is no permit for the reason I want to enter NSW – what can I do?

Complete an application for exemption including clear details of the reason for entering NSW. Please attach supporting documents and include your safe travel plan and self-isolation plan.

How can I apply for an exemption?

All requests for exemption to the Public Health (COVID-19 Border Control) Order are individually reviewed by a NSW Health Authorised Medical Officer and/or a panel of Authorised Medical Officers. Exemptions are granted only in exceptional circumstances where there is evidence to support the request.

Applications for exemption can be made through the NSW Health – Service Now portal. Applicants need to register for an account​, then login and apply for the exemption. For exemptions related to the border closure with Victoria, please select ‘State Border Permit’.

Note: Requests for exemption are prioritised and assessed according to urgency. Please apply 7-14 days ahead of proposed travel.

​​​​​​​
Page Updated: Thursday 29 October 2020
Contact page owner: Health Protection NSW