Under the the Public Health Act, a health service includes “optical dispensing, dietitian, massage therapy, naturopathy, acupuncture, speech therapy, audiology and audiometry service”.

The Public Health (COVID-19 Restrictions on Gathering and Movement) Order (No 2) 2020​ requires certain premises to close, including spas, nail salons, beauty salons, waxing salons, tanning salons, tattoo parlours or massage parlours. This does not apply to premises offering health services.

People providing health services may include non-registered health practitioners. All non-registered health practitioners must comply with the code of conduct for non-registered health practitioners. The code requires, among other things, that “a health practitioner must adopt standard precautions for the control of infection in his or her practice.”

Health services that continue to operate should implement processes to minimise risk of transmission, including screening clients for symptoms or contact with a person with suspected or confirmed COVID-19, identifying and excluding unwell staff members, physical distancing measures where feasible e.g. waiting rooms, and infection control procedures including access to soap and water or hand sanitising and enhancing environmental cleaning.

The Health Care Complaints Commission can issue a prohibition order against a practitioner who fails to comply with the code and who poses a risk to the public. A prohibition order can prevent the practitioner from practising or place conditions on their practice.​​​​​

Page Updated: Tuesday 28 April 2020
Contact page owner: Health Protection NSW