This template is provided as guidance only and can be modified locally as required.

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Position title: COVID-19 Vaccination Clinic Registration Clerk

Required Job Skills: Supervisory experience, demonstrated communication, clerical and interviewing skills; computer skills including MS word, excel, and the internet

AHS Staff: clerical and administrative staff

Secondary workforce: clerical

Report to: Stage 1/2 Manager

Supervise (if activated): N/A


The role of the COVID-19 Vaccination Clinic Registration Clerk is to ensure efficient and timely registration processes at a mass vaccination clinic registration station

Initial actions

  • Sign-on to staff roster, providing personal contact details
  • Report to and receive assignment from supervisor
  • Familiarise self with emergency procedures, including BLS

Specific job actions

  • Ensure all persons presenting for vaccination are pre-registered. If not pre-registered, ensure their eligibility to receive vaccination today
  • Check against QR registration code
  • Check ID/verification of person
  • Place wristband on individual
  • Direct each individual who has completed registration and have indicated that they have read the information, to the clinical area entrance. Arrange for interpreter or writer when required
  • Manage queue for clinical area in consultation with door screening staff
  • Give clinical Stage 2 Manager feedback about what is working well and what is not working well
  • Attend Team meetings as directed by Stage 2 Manager

Conclusion of work shift actions

  • Complete all required forms, reports, and other documentation and give to supervisor
  • Clean up work area before leaving
  • Brief on-coming staff at shift change on specific job position duties, ensuring that ongoing activities are identified and that follow-up requirements are documented
  • Sign off and log the hours worked
Current as at: Tuesday 23 February 2021
Contact page owner: Health Protection NSW