If you have tested positive for COVID-19, you must immediately:
You do not have to tell your contacts if you are too unwell, or you feel it is not safe to do so. If you need assistance, call the NSW Health Isolation Support Line on 1800 943 553.
NSW Health will contact you as soon as possible. If you are having severe headaches or dizziness, difficulty breathing or have pain in your chest, call Triple Zero (000) straight away and tell the ambulance staff that you have been diagnosed with COVID-19.
If you have tested positive for COVID-19, you will be contacted by text message or phone call. Tap on the survey link in the text message and help us by answering the questions as soon as you can.
Common symptoms include runny nose, cough, tiredness and fever. Resting up and having plenty of fluids, like you would with a regular cold or flu, can help. If you feel unwell, paracetamol and ibuprofen can also be taken to help with symptoms.
Most people with COVID-19 will have a mild illness and will recover in a few days or so. Some people will have no symptoms at all.
There are effective treatments available for people with COVID-19. Please contact the health team caring for you or your GP early if you have any health concerns, especially if you have any chronic health conditions.
When isolating, you should look out for severe or worsening symptoms, particularly:
If you have severe symptoms you should call Triple Zero (000) straight away and tell the ambulance staff that you have been diagnosed with COVID-19.
People can spread COVID-19 to others before testing positive. People can give another person COVID-19 from two days before developing symptoms, or if you have no symptoms, in the two days before your test. This is known as the start of your infectious period.
People with COVID-19 must self-isolate at home until medically cleared, even if fully vaccinated. You are not allowed to leave your home except for urgent medical care or in an emergency (including to avoid injury or escape risk of harm from domestic violence). Please see the Self-Isolation Guideline for further information on how to self-isolate.
You must take all reasonable steps to tell your household and other close contacts, employer and place of education that you have tested positive for COVID-19.
Tell everyone who is staying at your house that you have tested positive for COVID-19. Tell them to get a COVID-19 test immediately, return home and follow the advice from NSW Health. Your whole household are close contacts and must follow the advice in the close contact fact sheet as they have been exposed to COVID-19.
Tell your work manager or education facility head/relevant staff member that you have tested positive for COVID-19. Tell them:
You can tell your manager by phone or text. If you do not have their phone number you can email them, or you can ask a work friend to tell them for you.
If you have attended an educational facility, you can call the main phone number for the campus you attend. If you live in educational facility residence, also tell someone in the office of the residence.
This includes friends and other people you have met socially where you spent 15 minutes or more in an indoor environment without a mask either:
This may include friends you had dinner with family who visited your home or anyone you were in the car with.
Tell them to get a COVID-19 test immediately, return home and follow the advice from NSW Health. They are a close contact and need to follow the advice in the close contact fact sheet. You can tell them by phone or text. If you do not have their phone number, you can email them.
You do not have to tell your contacts if you are too unwell or you feel it is not safe to do so.
If you need assistance to tell your contacts, please call the NSW Health Isolation Support Line on 1800 943 553.
Authorised Contact Tracers will be in touch with your close contacts to tell them what they need to do.
Self-isolation means you must stay at your home or accommodation and remain separated from others, even if you are fully vaccinated or feel well. People with COVID-19 or who are close contacts must self-isolate to help stop the spread of COVID-19 to other people.
Self-isolation means you cannot:
You are only allowed to leave your home or accommodation to get a COVID-19 test, for urgent medical care or in an emergency (including to avoid injury or escape the risk of harm from domestic violence).
If you need to leave for any of these reasons, you should travel by private vehicle, ride or walk. You must wear a face mask, stay 1.5m away from anyone else, travel directly to and from where you need to go and self-isolate in suitable accommodation as soon as possible.
You should spend your self-isolation period at the place you are staying. This may be your home, a hotel, motel or other form of accommodation, and you must be able to safely stay there and separate from all other people.
If you are not already at home when you find out that you need to self-isolate, you must immediately travel by private car directly (without stopping) to your accommodation.
If you can’t access a private car, or you are staying in temporary accommodation that ends before you will complete your self-isolation period, please call the NSW Health Isolation Support Line on 1800 943 553 for advice and assistance.
Further information for accessing testing and self-isolation is available in Travelling for testing and self-isolation and the Self-Isolation Guideline.
You may be told to self-isolate in a different accommodation such as a quarantine facility, hospital or other medical facility by a designated health practitioner or an authorised contact tracer (including an officer in the NSW Department of Education) at any time if they determine you cannot safely isolate at your home.
If you live with other people, you need to remain separated from them during your self-isolation period.
If you have to self-isolate and live in an apartment building, you will need to follow some extra steps to protect other building residents from COVID-19.
Someone from NSW Health will contact you as soon as possible to discuss your health needs and connect you to community health services. Public Health Unit staff may also contact you for additional information. The Police may also visit your house to check that you are OK and to collect information about other people living with you.
If you have a medical condition, such as diabetes, asthma or cardiovascular disease, you should continue taking any medications as usual.
If you are unsure about continuing to take your current medication or treatment, or have any concerns about your health, call your doctor.
Self-isolating can be difficult for you, your family and everyone living with you. Strategies to help you cope include:
If you need other practical support or have non-urgent health related questions during isolation, call the Isolation Support Line on 1800 943 553.
Ask your family or friends who do not live with you to help by picking up groceries and medicines as needed, or you can order food online or by telephone. Ask them to leave the food on your doorstep and wait until they have left before opening the door with a mask on.
If you have no other way of getting food or other essentials, call the NSW Health Isolation Support Line on 1800 943 553 and you will be directed to Service NSW for assistance.
People with COVID-19 must self-isolate at home until medically cleared, even if fully vaccinated. A medical practitioner or registered nurse will contact you at the end of your isolation period to confirm if you can be released from isolation and provide you with a medical clearance notice. Please see Release and recovery for more advice.