Consular officers, consular employees and their dependents holding diplomatic (subclass 995) visas arriving in Australia must complete 14 days quarantine at their home, or other suitable accommodation as advised by the local Public Health Unit. 

Last updated: 18 November 2020
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​Welcome to NSW

The screening process at Sydney airport

All travellers arriving in NSW have their temperature measured and are asked whether they have any symptoms of COVID-19. We ask that people including consular officers, consular employees and their dependents holding diplomatic (subclass 995) visas have a COVID-19 swab on arrival from overseas. If you have any symptoms of COVID-19 you may be offered supported accommodation at a NSW Health quarantine facility. Airport staff will collect your contact details for the Public Health Unit to follow up while you are in quarantine.

Quarantine after travel

Consular officers, consular employees and their dependents holding diplomatic (subclass 995) visas arriving in Australia must complete 14 days quarantine at their home, or other suitable accommodation as advised by the local Public Health Unit. When travelling to the place where you will quarantine please:

  • Carry no more than two passengers in a car
  • Sit in the back seat and wear face masks
  • Wash your hands or use hand-sanitiser before and after travel
  • Carry your own belongings and luggage
  • Pay for your travel using contactless payment methods (e.g. credit cards)
  • Lower the windows to promote air flow.

Advice about quarantine can be found on the NSW Health website - see advice for travellers.

How to stay COVID Safe in NSW

  • Practice good hand hygiene by handwashing with soap or alcohol-based hand sanitiser and avoid touching eyes, nose and mouth
  • Maintain a physical distance of at least 1.5 metres from others when feasible and wear a mask when you can't physically distance, such as on public transport
  • Extra caution is advised if you suffer from a health condition that reduces the effectiveness of your immune system.

NSW Health staff regularly contact people in home quarantine to check they are safe and effectively isolating.

Monitor for symptoms and get tested if they develop

It is important for you to monitor for symptoms of infection and to get tested as soon as possible if they appear. Watch particularly for:

  • fever (37.5°C or higher) or history of fever (night sweats or chills)
  • cough
  • shortness of breath or difficulty breathing
  • runny nose
  • sore throat
  • loss of smell or loss of taste.

Other reported symptoms of COVID-19 include headache, fatigue, muscle pain, joint pain, diarrhoea, nausea/vomiting and loss of appetite.

Unexplained chest pain and conjunctivitis have also been reported as symptoms of COVID-19.

If you develop symptoms you should seek medical help and get tested as soon as possible.

Testing for COVID-19 is strongly recommended on arrival and on day 12 after arrival

You will be asked to have a COVID-19 test on arrival at Sydney airport. NSW Health staff can advise you on how to arrange testing if you develop any symptoms and at day 12 of quarantine regardless of whether symptoms occur.      

If you are in quarantine and need to see a local doctor, you will need to wear a surgical mask. You should travel directly to the doctor or COVID-19 clinic by private car. Please do not to use public transport. Testing for COVID-19 is free and you can get tested as many times as you need.

If you are in quarantine and become severely unwell, and it is a medical emergency, you should phone 000 for an ambulance. You should tell the ambulance staff that you have been in quarantine for COVID-19 as a recent oversees arrival.

Download the COVIDSafe app

The COVIDSafe app is a tool that helps identify people exposed to COVID-19. It is recommended that you download the COVIDSafe app to allow for contact tracing if necessary. Download the COVIDSafe app.

More information

NSW Public Health Units: 1300 066 055

See further COVID-19 information for NSW.

Current as at: Wednesday 18 November 2020
Contact page owner: Health Protection NSW