Lord Howe Island is currently declared a public health risk area because of its limited capacity to deliver critical medical care to patients with severe COVID-19 infections.

Last updated: 16 July 2020

Arrivals at Lord Howe Island

Once you arrive at Lord Howe Island, you must self-isolate at home or designated premise for 14 days.

Please note you do not need to isolate yourself if your reason for visiting Lord Howe Island is to:

  • provide or support health services
  • provide or support essential services
  • are a member of a crew of an aircraft or ship for the purposes of either providing health and other essential services or supplies to persons on the Island.

Monitor symptoms

You should monitor yourself for any new symptoms. Watch particularly for:

  • fever (37.5°C or higher) or history of fever (night sweats, chills)
  • cough
  • shortness of breath (difficulty breathing)
  • sore throat
  • loss of smell
  • loss of taste.

Other reported symptoms of COVID-19 include fatigue, runny nose, muscle pain, joint pain, diarrhoea, nausea/vomiting and loss of appetite.

If you develop symptoms, you should seek help as soon as possible.

You have three main options:

  • Call the Lord Howe Island Gower Memorial Hospital on 02 6563 2000 for an urgent assessment over the telephone. A doctor or nurse will advise you of next steps. Follow their instructions. Do not present to the GP clinic.
  • For out of hours assistance:
    • call the Lord Howe Island Doctor: (02) 6563 2056
    • call the Lord Howe Island Police: (02) 6563 2199.

Can I go to work or school? Can I have visitors?

No. Self isolation means you must stay at your home or premise and restrict your normal activities.

You cannot go to work, school, childcare, recreation facilities, public areas, or go shopping.

You should not allow people who do not have an essential need to be in the home to visit while you are in isolation.

Note: You can leave your home to seek medical care or because of an emergency (including to avoid injury or escape a risk of harm from domestic violence).

Can I go into the garden or go for a walk or swim?

You can go into your private garden if you have one.

You may go for a walk or a swim but please keep away from other people by at least 1.5 metres..

Separate yourself from other people in your home

If you are sharing your home with others, you should as much as possible:

  • remain separated from others
  • use a separate bathroom when available
  • avoid communal areas and wear a surgical mask when moving through those areas
  • not share a room with people who are at risk of severe disease, such as elderly people, immunocompromised people, and those who have heart, lung or kidney conditions, and diabetes.

For further information about isolation requirements for parents and children, please refer to parents and carers.

Wear a surgical mask

You should wear a surgical mask when you are in the same room with other people (even if they are also in isolation) and when you visit a healthcare provider.

Make sure your surgical mask covers your nose and mouth at all times, and avoid touching your mask unnecessarily.

Cover coughs and sneezes

You should cover your mouth and nose with a tissue when you cough or sneeze, or cough or sneeze into your sleeve or elbow. Used tissues should be placed in a bin, and hands immediately washed with soap and water for at least 20 seconds.

Wash your hands

You should wash your hands often and thoroughly with soap and water for at least 20 seconds. You can use an alcohol-based hand sanitiser if your hands are not visibly dirty. Ensure you wash your hands or use a hand sanitiser:

  • before entering an area where there are other people
  • before touching things used by other people
  • after using the bathroom
  • after coughing or sneezing
  • before putting on, and after removing, gloves and masks.

Avoid sharing household items

You should not share dishes, drinking glasses, cups, eating utensils, towels, bedding, or other items with other people in your home. After using these items, you should wash them thoroughly with soap and water or use a dishwasher/washing machine.

Tips for you and your family to help cope with home isolation

  • Reassure young children using age-appropriate language.
  • Keep up a normal daily routine as much as possible
  • Arrange with your employer to work from home.
  • Ask your child’s school to supply assignments, work sheets and homework by post or email.
  • Think about how you have coped with difficult situations in the past and reassure yourself that you will cope with this situation too. Remember that isolation won’t last forever.
  • Keep in touch with family members and friends via telephone, email or social media.
  • Exercise regularly at home. Options could include exercise DVDs, dancing, floor exercises, yoga, walking around the backyard or using home exercise equipment, such as a stationary bicycle, if you have it. Exercise is a proven treatment for stress and depression.
  • Ask your family, friends or other members of the household to pick up your groceries and medicines for you. If this is not possible, you can order groceries and medicines (including prescription medicines) online or by telephone.
  • Treat isolation as an opportunity to do some of those things you never usually have time for, such as board games, craft, drawing and reading.

Still have questions or need support while in isolation?

  • Lifeline Australia: 13 11 14
    A crisis support service that provides short term support at any time for people who are having difficulty coping or staying safe.
  • Kids Helpline: 1800 551 800
    A free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25 years.
  • NSW Mental Health Line: 1800 011 511
    Mental health crisis telephone service in NSW.
  • Call the National Coronavirus Health Information line: 1800 020 080

For more information

Visit NSW Health - COVID-19 (Coronavirus).

Page Updated: Thursday 16 July 2020
Contact page owner: Health Protection NSW