Arriving into NSW
All travellers on arrival in NSW are required to undertake COVID-19 screening, which includes temperature testing and questions about COVID-19 symptoms. If you present with symptoms and/or declare you have been in close contact to a person with COVID-19 symptoms, you may be required to have a COVID-19 swab. If you do not agree to the screening process, or if you have symptoms of COVID-19 or other risk factors for the disease, you may be directed to undertake mandatory quarantine for a period of at least 14 days.
All travellers must also complete a declaration form prior to their arrival in NSW.
A person who arrives in NSW on a "green zone" flight from New Zealand is not required to self-isolate or quarantine as long as they satisfy the requirements above. You should make sure to monitor for symptoms of COVID-19 and seek testing immediately if they occur.
A person who arrives in NSW by aircraft from New Zealand, where another person on the same aircraft has been in a country other than Australia or New Zealand in the 14 days prior to arrival, must go to a quarantine facility.
Do I need to wear a mask?
Face masks must be worn indoors at all NSW airports and on commercial flights into or out of NSW, including when the flight is landing at or taking off from the airport.
It is recommended that face masks be worn on public transport, including taxis and rideshare services.
Children 12 years and under are exempt but are encouraged to wear masks where practicable. Masks should not be worn by toddlers under 2 years of age and babies, as they are a choking and suffocation risk.
How to limit your risk of COVID-19 in NSW
Just like in New Zealand, NSW requires all arriving travellers to follow advice to help us protect you and our community. To limit your risk you need to:
- Maintain a physical distance of 1.5m between people of different households
- wear a mask if (see section above) if you are unable to maintain a physical distance of at least 1.5 metres from others
- practise good hand hygiene by handwashing with soap for at least 20 seconds or alcohol-based hand sanitizer and avoid touching eyes, nose and mouth
- get tested and isolate until you receive a negative result if you have any symptoms of COVID-19
Travelling within NSW
Stay informed of COVID-19 case locations and current alerts in NSW. The latest COVID-19 news and updates can be found on the NSW Government website.
When you use taxis and rideshares (also called 'point-to-point services'), you should practice physical distancing where possible. As a passenger in a taxi or rideshare you should:
- wear a face mask
- sit in the back seat with no more than two passengers in a vehicle
- use car ventilation (not recirculated air) and lower windows
- where possible, travel directly to your destination
- use contactless payment methods where available
- handle your own belongings and luggage.
When using public transport you should:
- wear a face mask
- plan ahead and avoid travelling in the busiest times if you can
- check the capacity of services before you travel by using the app Trip Planner, other transport apps or social media (Facebook pages, Instagram or Twitter) to see which services have space available to maintain physical distancing.
Please avoid travelling by taxi or public transport if you are unwell, even if your symptoms are mild.
If you are transiting through NSW to another state or territory, you will be required to abide by the restrictions in that jurisdiction and may need to self-isolate or go into hotel quarantine on arrival. It is strongly recommended that you check the requirements prior to travel.
What happens if I test positive for COVID 19 or I'm identified as a close contact?
If you are tested and confirmed to have COVID-19, or identified as a close contact of someone who has been confirmed to have COVID 19, you will be informed by an authorised person from NSW Health and contact tracing will occur. You will be required to self-isolate. For more information refer to COVID-19 self-isolation guidelines and information.
Public Health Orders and advice
There are several public health orders in effect to reduce the risk of COVID-19. Please visit NSW Government - What you can and can't do under the rules to see what you can and can't do under these Orders. Any breach of the Orders made under the Public Health Act 2010 is an offence where heavy penalties can apply - up to $11,000 and 6 months imprisonment. On the spot fines can also be issued of up to $4,000.
Where to go for more information and advice
- Information for NSW can be found at NSW Government - COVID-19
- National Coronavirus Health Information line: 1800 020 080 - 24 hours, 7 days a week
Healthdirect provides trusted, quality health information and advice online and over the phone: 1800 022 222 24 hours, 7 days a week