If you find out you are a close or casual contact of COVID-19 or you develop symptoms, you must get tested immediately at your nearest convenient COVID-19 testing clinic, and go straight home to self-isolate without stopping at any shops or businesses.

You can travel by private vehicle, ride or walk to do this.

If these options are not possible, you can ask a household member or friend to pick you up or drive you to a testing clinic.

If you cannot get to a testing clinic, call your GP for advice on testing. If your GP is unable to arrange COVID-19 home testing, call the NSW Health Isolation Support Line on 1800 943 553.

Do not catch public transport such as a train or bus.

Last updated: 02 November 2021
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Travel by private vehicle, ride or walk

You should drive, ride or walk to get tested and go home.  Travel directly to and from the testing clinic.  Do not stop or leave the car.  If you are travelling long distances, see below for advice on how to do this safely.

Make sure that you wear a face mask that covers your nose and mouth at all times and maintain at least 1.5 metres from others.

What if I cannot drive, ride or walk?

If none of these options are possible, you can ask a household member or friend to pick you up and drive you to a testing clinic.

If you cannot get to a testing clinic, call your GP for advice on testing. If your GP is unable to arrange COVID-19 home testing, call the NSW Health Isolation Support Line on 1800 943 553.

If you are not at home when you find out that you need to self-isolate, and have no other way of getting home, you can catch a taxi or use a rideshare service. 

You must:

  • Sit in the back seat with the windows open
  • You and the driver must wear a face mask that covers your nose and mouth at all times
  • Sanitise your hands before you get into the vehicle and wipe down the door handles (inside and outside) with disinfectant wipes after use
  • Do not make physical contact with the driver and avoid touching surfaces unnecessarily
  • Avoid speaking as much as possible
  • Keep a note of the car and driver for contact tracing in case you become a confirmed COVID-19 case and use Service NSW check in if available.

Do not catch public transport such as a train or bus.

What if I am far away from home?

If you are a close contact of a confirmed COVID-19 case and you must travel a long distance (up to 3 hours) to get home, it is important to travel safely.

You must:

  • get tested before you leave
  • map the most direct route and identify safe rest break areas before you leave
  • ensure that you have sufficient petrol, food and water for your journey before you leave
  • only take rest breaks within the car, or in an outdoor location where there is no one else around
  • avoid stopping in busy areas, as well as any rural and remote towns
  • keep a detailed log of any stops made including the exact location, time and duration of the stop – if NSW Health requests this information, you need to be able to provide it to them within 4 hours.

If you need to stop to use a bathroom, you must wear a mask, always practice good hand hygiene and maintain physical distancing. Wipe down any surfaces such as toilet doors and locks with disinfectant wipes after use.

If you need to stop for fuel,  wear a mask, sanitise your hands before and after touching all surfaces, wipe down the petrol bowser with disinfectant wipes after use, and maintain physical distancing from others at all times. Pay at the pump with contactless payment, or in your vehicle using credit card by phone wherever possible.

Use the Service NSW check in whenever available.

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Current as at: Tuesday 2 November 2021
Contact page owner: Health Protection NSW