"The patients are our main focus and we must ensure they have access to the right care, at the right time, and in the right place, with minimum waiting times."

The NSW Patient Flow Systems Programs provides staff with the knowledge and tools to minimise delays in patients moving through care.

By using a defined governance approach, Patient Flow Systems (PFS) helps ensure that the capacity for patient care is maximised and resources effectively allocated.

The Program focus is on timely access to safe, quality care and uses well grounded theoretical and practical approaches to eliminate constraints in a patient’s journey. By reducing waste in time and resources service efficiency is improved and capacity freed up.

Well proven tools and education resources have been developed that are readily applicable at the local level.

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