Winner for Minister for Health Award for Innovation and finalist for Integrated Health Care
Northern Sydney Local Health District (NSLHD)
NSW Ambulance and the GRACE (Geriatric Rapid Acute Care Evaluation) team at Hornsby Ku-ring-gai Health Service have developed and implemented a simple low cost mechanism taking advantage of already available resources in the Local Health District. It is streamlining patient presentations to the emergency department for patients with sub-acute or chronic health issues. This mechanism allows the GRACE team access to the booking icon alert when an ambulance is booked for response to a residential aged care facility in the area.
As a result of this innovation we have achieved an additional 15 per cent reduction in unnecessary hospital presentations.