Ms Melanie Lai continually demonstrates excellent leadership through her role as Department Head Orthoptics at Sydney Eye Hospital and as Orthoptics Discipline Advisor across South Eastern Sydney Local Health District.
Melanie demonstrates excellent collaboration, working with many multidisciplinary teams at Sydney Eye Hospital (including nursing, ophthalmology and clerical staff) to improve patient flow in outpatient specialty ophthalmology services and the emergency department.
Melanie takes every opportunity to improve quality and safety of patient care, and enhance person-centred approaches to care. Through strong and transformational leadership Melanie has played a key role in driving a number of initiatives for sustainable improvements in patient care.
