Doug has made a significant impact on the quality of patient care in the St George Hospital Aged Care Wards. He assists with patient feeding, falls prevention programs and regular patient visits. Doug checks in with senior nurses on arrival to the ward to determine the patients in most need of his services that day. He undertakes all of his roles in a respectful and empathetic way.
Doug has also initiated a music therapy program for patients - particularly those from non-English speaking and culturally diverse backgrounds. The music Doug plays is specific to each patient and can either provide a calming atmosphere or fun sing-a-long, its positive impact cannot be overstated. Music provides a return to fond memories and security for patients. It can also help re-orientate patients and distract from stress. These excellent outcomes are making a real positive difference for both patients and staff.