What is monitoring and evaluation?

Monitoring and evaluation is the systematic collection and analysis of data to inform decision-making. It provides insights into the effectiveness of interventions and helps to assess whether a program is meeting its objectives. This can help drive health system improvement. Integrated care has been innovating new care approaches across NSW. Local areas have tested new ways of working to deliver integrated care. Monitoring and evaluation has helped NSW Health see what has been effective in delivering the right care, in the right place, to the right people.

Collecting the data

The Ministry of Health established the Integrated Care Outcomes Database (ICOD) to support the monitoring and evaluation of integrated care programs across the state. ICOD comprises the linked data of patients enrolled in integrated care programs in NSW Health, without identifying information such as names or addresses.
The data are being used to assist in making decisions about which integrated care programs have the potential to be scaled up. The Integrated Care Strategy Monitoring and Evaluation Framework (October 2016) is currently being updated to ensure that the data continue to support the evolution of the Integrated Care Program.

Early evidence

Indicators are used to assess the system impact of integrated care activities. The data so far indicate that integrated care is achieving positive results in NSW. Early evidence shows:
  • a decrease in emergency department visits for patients enrolled for at least 12 months
  • a reduction in the number of days patients spend in hospital for patients enrolled for at least 12 months.


Page Updated: Wednesday 31 October 2018
Contact page owner: System Performance Support