The NSW Health Strategic Framework for Integrating Care sets an overarching vision for how NSW Health approaches integration of care. ​​

It guides activities to support better outcomes for individuals, families, health professionals, community health workers, and the broader health system. 

These outcomes include: 

  • people, families and carers experiencing better coordination of care across different settings
  • improved health and wellbeing of the population, with greater health literacy and self-care
  • a more value-based health system with reduced duplication in investment and services and more effective use of resources
  • greater job satisfaction for service providers, clinicians and other staff, with improved experiences of providing care. 

The framework describes a system-wide approach to integration that encompasses population health, acute, non-acute and community services. It will support and guide health services in moving towards closer systems integration. ​

The framework was informed by widespread engagement and consultation across health and social care, including interviews with key health and social care stakeholders to explore insights and integrated care opportunities. 

A literature review and lessons from more than 10 years of integration across NSW Health also informed the framework development.​​​​​​​

File Size: 1760 kb
Type: Strategy
Date of Publication: 01 November 2018
ISBN: 0815-4961
SHPN: 180083