NSW Health provides a variety of options for applicants to participate in interviews for junior medical officer positions advertising, including video interviews. Following are the user information guides for both these platforms and they can be accessed through the web browser on your computer, smart phone or tablet and also via NSW Health conferencing rooms. The information guides are to ensure you are fully prepared for your video interview.
If using a mobile device make sure the device has the appropriate software, is tested and ready to use. If using a video conferencing room at a NSW Health site make sure you book the room in advance and test the video system prior.
A headset or wired headphones are recommended when dialling in using a computer, phone or tablet. This will reduce background noise. If you are using a NSW Health video conferencing room, the audio equipment should be ready to use.
A webcam is required. Ensure you have allowed your computer/laptop or mobile device to access your camera. You may need to check your privacy settings.
You will need a fast network connection with a minimum bandwidth of 1mbps. On your computer, phone or tablet you can test your internet connection by navigating to www.speedtest.net and selecting ‘go’. All video rooms have sufficient connection speeds.
Please read all the information in this document to prepare yourself and technology before your interview date. If you would like to participate in testing before your interview or encounter any technical difficulties, please contact the NSW Health IT support line on 1300 679 727.
As part of your invitation to interview you must be able to supply evidence of your identity during the video interviewing process. The panel must be able to sight you and your photo ID on the same screen so you may be required to hold your identification up to the camera to confirm. Each entity will have its own process, but each will instruct you with what documents are required and what to do when you have joined the interview. Make sure you have your documents close by ready to display.
Consider your video interview location by ensuring:
Consider your body language and appearance by ensuring:
Limit interruptions and distractions by ensuring:
It is encouraged that you practice video interviewing on your chosen device ahead of your scheduled video interview and keep these key considerations in mind. If you have any non-technical related questions about your interview or need any support before your interview, please contact the interview organiser. If you require technical support, please contact the NSW Health IT support line on 1300 679 727.
Ensure you have Google Chrome (preferred), Microsoft Edge or Edge Chromium installed on your computer/laptop.
Internet Explorer is not supported.
Pexip settings include:
The video and audio test will ensure camera, microphone and speakers are working. If there are any issues you will need to check your device, any connected devices (e.g. headphones/headset), settings and try again. If everything is tested and working, you are ready to join the interview.
Your device must have a built-in camera, webcam, microphone, speaker or connected headset.
Open Safari browser (Apple devices) or Google Chrome (android devices)
Pexip settings:
Ensure you have booked the video conference room and tested that the video equipment is working before your interview.
In your Pexip email invitation there is a phone line you can dial to connect to the meeting. Using a phone dial the phone number provided in the Pexip interview invitation. When prompted enter the virtual veeting number followed by the # key and you will be immediately connected to the Pexip virtual meeting room with audio only.
If you encounter technical difficulties outside of your control during your interview (whether via Pexip or telephone) which impact your ability to perform during your interview, you must:
In the event the interview is rescheduled due to technical difficulties, and you completed part of the interview previously, you will be asked alternative interview questions to avoid unfair advantage.
Please ensure you have tested your device, internet connectivity and preferred option to join your interview beforehand. You may call the NSW Health IT support line on 1300 679 727 to able to assist in the event of technical difficulties at the time of interview.
