Tresillian Family Care Services provide a specialist early parenting service that offers professional help, early childhood education and care to parents and carers with a child from birth to 6 years of age.
Tresillian can be accessed by families for advice and resources on parenting and to register for parenting courses, and by health care professionals to refer families to Tresillian services and to register for healthcare professional courses.
Parents’ Help Line (13002 parent or 1300 272 736)
Child and Family Health Nurses provide parenting information, support, guidance and referral options to parents and carers of children from birth to school age. This service is free and operates seven days a week.
Tresillian Online Live Advice
Child and Family Health Nurses provide information, support, guidance and referral options to parents and carers of children from birth to school age. This service operates from Monday to Friday from 5pm to 11pm, excluding public holidays. For more information on this service visit Tresillian.
Services that require a referral from a health professional
- Day Services (Albury-Wodonga, Canterbury, Lismore, Nepean, Wagga Wagga and Wollstonecraft)
- Day Services provide a package of care that is flexible, child-focused and family-centred, based on a comprehensive assessment of families' needs. Day Services operates from Monday to Friday 8 am to 4.30 pm.
- Extended Home Visiting
- Child and Family Health Nurses provide a specialist support program for up to 12 visits to support the development of a positive relationship between children and parents who at times experience more complex challenges.
- Residential Services (Canterbury, Nepean and Willoughby
- This service is a state-wide inpatient service for families experiencing significant parenting challenges that require intensive support to promote family health and wellbeing. The routine length of stay is 5 days, 4 nights. All referrals are submitted via Tresillian.
Location of Tresillian Services
- Albury-Wodonga - 1 Benson Street, Wodonga, VIC 3690. Phone (02) 6051 7174
- Canterbury - McKenzie Street, Belmore, NSW 2192. Phone (02) 9787 0800
- Lismore - 46 Uralba Street, Lismore, NSW 2480. Phone (02) 6622 8705
- Nepean - 1b Barber Avenue, Kingswood, NSW 2747. Phone (02) 4734 2124
- Wagga Wagga - 54 Yentoo Drive, Wagga Wagga, NSW 2650. Phone (02) 5943 2713
- Willoughby - 2 Second Avenue, Willoughby, NSW 2068. Phone (02) 8962 8300
- Wollstonecraft - 25 Shirley Road, Wollstonecraft, NSW 2065. Phone (02) 9432 4000