Improving maternity care in NSW

​​​​​​​​​​​​​NSW Health is delivering a range of initiatives to improve maternity care and the experiences of women, babies and families across NSW.

This work responds to what women and families have told us matters and focuses on strengthening care across pregnancy, birth and the postnatal period.​

  • What we heard

    Women told us that respectful and trauma-informed care should underpin all aspects of maternity care. Women want to be listened to, involved in decisions about their care and supported in ways that recognise their individual circumstances, needs and preferences.

    What we have done

    What we are doing

    NSW Health is developing statewide Respectful Maternity Care training to strengthen clinicians’ knowledge, skills and confidence in informed decision-making, valid consent and supporting women who choose options outside clinical recommendations. Training is expected to commence in early 2027.

  • What we heard

    Women told us that continuity of care matters.

    What we have done

    Since 2024, 20 new or expanded midwifery continuity of care models have been established (as of August 2026) across NSW, including Midwifery Group Practices, Midwifery Antenatal and Postnatal Services and publicly funded homebirth services. ​

    What we are doing

    NSW Health is working with regional local health districts to expand access based on local community needs. An additional 53 full-time equivalent midwifery positions have been funded in regional NSW to support this expansion over the next four years.

  • What we heard

    Aboriginal women and families told us that culturally safe and responsive maternity care is essential. Women value strong relationships with care providers, involvement of family and community, access to Aboriginal-led models where available, and care that recognises culture, Country and self-determination. Women also emphasised the need for maternity services to be integrated with Aboriginal Community Controlled Organisations to improve experiences and outcomes for Aboriginal families.

    What we have done

    • $21.9 million over three years has been invested through the Aboriginal Families First 2000 Days initiative to support Aboriginal Community Controlled Health Services to establish five new Aboriginal Maternal Infant Health Services and five new Building Strong Foundations programs.
    • This builds on the existing culturally responsive, safe and family-centred services for Aboriginal women, children and families:
      • 47 Aboriginal Maternal Infant Health Services across NSW which provide a community-based maternity continuity of care model which is associated with earlier and more frequent antenatal care engagement and a reduced risk of low birthweight.
      • 15 Building Strong Foundations early childhood health services for Aboriginal children and families from birth to school entry. These services provide developmental monitoring, health promotion, parental support, early identification of needs, and referral to appropriate services.

    What we are doing

    • NSW Health is supporting Aboriginal Community Controlled Health Services to establish the five new Aboriginal Maternal Infant Health Services and five new Building Strong Foundations programs.
    • The NSW Government is investing $45.5 million over seven years for the Waminda Birth Centre and Community Hub in Nowra, providing culturally safe continuity of midwifery care for Aboriginal women on the South Coast.
  • What we heard

    Women and families want equitable access to respectful, evidence-based maternity care regardless of where they live. Improving regional maternity services is a priority for the NSW Government.

    What we have done

    • Launched Pregnancy Connect to improve access to specialist maternity care, particularly for women in regional NSW.
    • Expanded access to midwifery continuity of care models in regional NSW.
    • Updated the NSW Health Policy Directive Tiered Networking Arrangements for Perinatal Care in NSW (PD2026_030) to strengthen access to safe, equitable and coordinated care.

    Find out more on networked maternity and neonatal care in NSW, including Pregnancy Connect.

    What we are doing

    NSW Health is continuing to expand maternity continuity of care models, redesigning education for staff at non-birthing sites and exploring ways to provide maternity and neonatal care as close to home as possible. An additional 53 full-time equivalent midwifery positions have been funded in regional NSW to support this expansion over the next four years.

  • What we heard

    Women need clear, accessible information to make informed decisions about their care, including information about maternity care options and the risks and benefits of interventions, such as an induction of labour.

    What we have done

    • Developed an interactive map to help women and families find their local public maternity hospital and access information about how to book in, available care and more.
    • Worked with local health districts to improve the consistency of maternity information, including how to book in, models of care, service capability, birth and parenting education, and ways to ask questions and provide feedback.
    • Improved Pregnancy care options to make it easier for women and families to explore and understand the services available to them.
    • Strengthened information and decision-making support for women who may require an induction of labour, including updating the statewide policy Induction of Labour (PD2025_034) and piloting a consumer co-designed decision aid in three local health districts. The aid supports discussions between maternity clinicians, women and families about what matters to them, enabling informed decision-making. The evaluation of the pilot will inform opportunities for statewide use.

    What we are doing

    NSW Health is continuing to improve the way that information is provided to women and families across their maternity care journey, including statewide antenatal education, psychological preparation for parenthood and breastfeeding, and video tours of birthing facilities and care support units.

    We have partnered with Rainbow Families to deliver an inclusive antenatal education and pregnancy support program for LGBTQ+ families across NSW. We are also partnering with Cerebral Palsy Alliance to increase awareness of Cytomegalovirus (CMV) and promote hygiene-based prevention strategies in pregnancy. Key maternity resources are also being translated into multiple languages to improve access to clear, culturally appropriate information.

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  • What we heard

    Women and families told us that people with complex care needs benefit from earlier, more coordinated and woman-centred support, with services working together and care tailored to individual circumstances.

    What we are doing

    SafeStart is being expanded beyond mental health screening to identify a broader range of psychosocial and wellbeing needs, including substance abuse and domestic and family violence, using a trauma-informed, strengths-based and culturally responsive approach. When complex factors are identified, care teams connect women and families with appropriate support pathways.

    Pregnancy Family Conferencing, a partnership between NSW Health and the Department of Communities and Justice, supports eligible families to plan for the safe care of their baby after birth where child safety concerns are identified during pregnancy. The service is now available across NSW and is expanding to meet the needs of regional and rural communities.

  • What we heard

    Women and families told us they need individualised, compassionate and supportive care and access to clear information when experiencing pregnancy complications, including pregnancy or newborn loss and unexpected diagnoses.

    What we have done

    What we are doing

    NSW Health is supporting the implementation of the Pregnancy and Perinatal Loss guideline and making national consumer pregnancy and newborn loss resources, including Aboriginal family resources, more accessible for NSW maternity clinicians.

    We are improving access to clear, culturally appropriate and translated resources for women, families and clinicians.

  • NSW Health is creating environments where breastfeeding is protected, promoted and supported, and helping women who want to breastfeed do so successfully.

    Protection

    • From July 2026, breastfeeding rates on discharge are included in service agreements between the Ministry of Health and local health districts, increasing visibility and supporting local quality improvement.
    • By the end of 2026, access to pasteurised donor human milk will expand from neonatal intensive care units to all NSW Health neonatal units for vulnerable babies who need breast milk.

    Promotion

    • NSW Health partners with the Australian Breastfeeding Association to improve access to breastfeeding education and resources for women and clinicians.
    • The NSW Health Breastfeeding Community of Practice, launched in March 2026, connects more than 300 clinicians across NSW Health to share lessons, resources, and education opportunities.
    • Each year, NSW Health celebrates World Breastfeeding Week from 1-7 August, with webinars, social media posts, and digital assets for services to use for local celebrations.

    Support

    • Introduced a breastfeeding Patient Reported Outcome Measure to support conversations about women’s confidence to breastfeed, what matters most to them, and what individualised support they may need.
    • Provided 67 Breastfeeding SCORPIO education resource kits across NSW Health, supporting consistent, high-quality, and evidence-based breastfeeding education.
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Current as at: Wednesday 26 August 2026