The Palliative Care After Hours Helpline transitioned to the Healthdirect Helpline on 21 March 2023.
NSW patients receiving palliative care, their carers and their families can call the Healthdirect Helpline on 1800 022 222 for after hours support.
When you call the Healthdirect Helpline, a registered nurse will provide free health advice and information. The service is available 24 hours a day, 7 days a week.
Some palliative care providers have an after hours service for their patients. Patients, carers or family members should check with their palliative care service or GP for the availability of a locally provided service.
Health professionals can order and download resources from Healthdirect Australia
If you are deaf, hearing impaired, or speech impaired, contact the helpline through the National Relay Service.
If you need an interpreter, call the Translating and Interpreting Service (TIS) on 13 14 50 and ask the interpreter to contact 1800 022 222.