Compliments and complaints
Patient Transport Service aims to provide an outstanding customer experience and your feedback is very important to us.
If you feel that you have not received the experience you expected, we'd like you to let us know so we can get it right.
Here's how you can let us know.
Call (02) 9685 4545
Monday-Friday, 8:30am to 5pm
Forward your correspondence to:
Customer Experience Team, PTS
PO Box 8322, Parramatta, NSW 2150
TTY users can phone 133 677, then ask for (02) 9685 4545.
Speak and Listen users can phone 1300 555 727, then ask for (02) 9685 4545.