Northern NSW Local Health District used the CBV approach to design, implement and manage their medical imaging services.
Wayne Jones, Chief Executive and the team share how they used the four essentials of value to identify the outcomes for the service. Key to their success was the extensive collaboration with clinicians and staff. The new service contract includes annual patient and clinician experience surveys and key performance indicators informed by outcomes that will deliver value based medical imaging services.
Transcript: CBV for medical imaging services in Northern NSW Local Health District
