CORE Chat – Our Values in Action is designed to develop workplace culture change for NSW Health staff. CORE Chat empowers staff to take responsibility for identifying practical solutions for workplace challenges.
Delivered via face-to-face training, CORE Chat fosters a culture where staff are able to understand and put into practice the NSW Health CORE values. The course is designed to support long term behaviour change that delivers positive workplace culture, strengthen staff empowerment and improve patient outcomes by providing a framework for respectful patient and family conversations.
CORE Chat is one of the largest culture change initiatives within NSW Health. More than 2,600 NSW Health staff have taken part. Data shows participants learn skills to empower them as change agents and transfer knowledge from the courses to their workplaces. Around 99 per cent of participants to date have reported ‘high’ to ‘moderate’ confidence in their ability to contribute to a positive and healthy workplace culture.
