Information for general practitioners

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"Through reading our report we have a much better understanding of what our patient cohort 'looks like' and how these are compared both locally (in CESPHN) and within the state."

Dr Charlotte Hespe
Glebe Family Medical Practice was the first practice from Central and Eastern Sydney Primary Health Network (CESPHN) to participate in the Lumos program. Dr Charlotte Hespe, a GP at this practice and previous Chair of the Royal Australian College of General Practitioners (RACGP) NSW & ACT, shares why her practice participates:
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GP spotlight – Benefits to general practice: Dr Charlotte Hespe and Dr Jaspreet Saini

 
Transcript: Lumos for general practitioners

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Benefits to participating general practices

Effortless

  • Practices participate at no cost.
  • Data extraction is automated and does not impact the operation of your practice.
  • Individual patient consent for Lumos par​ticipation not required.

Current

  • Receive updated custom reports every 6 months with unique insights about your patients. 
  • Reports are continually improved based on GP feedback

Empowerment

  • Understand the characteristics of your patient population in the context of your region and state.
  • Identify opportunities to inform your practice operations and data driven quality improvement activities.
  • Understand the NSW Health services your patients access outside of your practice.

Included

  • Contribute to a data asset to inform health system improvement and planning.
  • Receive ongoing Primary Health Network support.
  • Generate evidence to support areas of future investment in primary care.

Privacy and security are at the heart of Lumos. This includes the encoding of all patient data before leaving a general practice and linkage with Privacy Preserving Record Linkage. For more information, see Transparency and Accountability.

 

Additional resources for general practice 

 ​GP Information fact sheet

The GP information fact sheet provides an overview for general practice, general practitioners and allied health professions.

 

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​About the general practice report

The report provides a unique system-wide view of the hospital services your patients access and their outcomes. It allows you to compare the journeys of your patients with those from other practices participating in Lumos. This can help you to understand more about the experience of your patients and may pr​esent opportunities for review or action at your practice.

By participating in Lumos, your practice's data contributes valuable information about patient journeys across the healthcare system in NSW.

Each Lumos-participating practice receives a report in this format. Check out the Sample Practice Report​ to get an idea of what your next report may look like. Interpretation of these reports is affected by your practice's patient demographics, service offerings and other factors.​

 


 

How can a general practice participate in the Lumos program?

If you are a general practitioner or practice manager and would like more information about the Lumos program including how to participate, please contact your Primary Health Network (PHN):

Primary He​alth Network Primary care email contact Phone
Central and Eastern Sydney digitalhealth@cesphn.com.au 1300 986 991
Hunter New England and Central Coast JMcneill@thephn.com.au 1300 859 028
Murrumbidgee andrew.heap@mphn.org.au (02) 6923 3100
Nepean Blue Mountains pcs@nbmphn.com.au (02) 4708 8100
North Coast jgomez@hnc.org.au
(02) 6618 5400
Northern Sydney  pcait@snhn.org.au (02) 9432 8250
South Eastern NSW events@coordinare.org.au 1300 069 002
South Western Sydney digitalhealth@swsphn.com.au (02) 4632 3000
Western NSW digitalhealth.team@wnswphn.org.au 1300 699 167
Western Sydney support@wentwest.com.au (02) 8811 7100







Current as at: Friday 25 July 2025