NSW Health has also authorised individual pharmacists who have successfully completed specified university-level training available through the Queensland University of Technology and James Cook University to provide treatment to eligible people for management of:
- Hormonal contraception resupply
- Urinary tract infection (UTI)
- Minor skin conditions
- Mild, acute musculoskeletal pain
- Gastro-oesophageal reflux and gastro-oesophageal reflux disease (GORD)
- Allergic and non-allergic rhinitis
- Acne
- Acute nausea and vomiting
Queensland-trained pharmacists offering these services must first complete the
Intention to provide expanded community pharmacy services in NSW form.
All services in NSW must be delivered in accordance with the relevant NSW Authorities and Practice Standards.
On this page
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Pharmacist requirements
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Eligible patients
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Creating and maintaining your service listing on healthdirect
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Cost of service
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More information
Pharmacist requirements
Pharmacists who have successfully completed the specified university-level training available through the Queensland University of Technology and James Cook University, who intend to offer these services in NSW must complete
Intention to provide expanded community pharmacy services in NSW form. The form must be resubmitted with updates if your details change (such as place of practice).
All pharmacists and pharmacies providing these services must meet the requirements of and operate in accordance with the relevant NSW Authorities and Practice Standards.
Please note, eligible pharmacists in NSW can offer services for uncomplicated urinary tract infection management, hormonal contraception resupply, and minor skin condition management. Pharmacists who have completed the NSW-based training for these services do not need to complete the form before they commence practice.
The legal requirements in providing these services are listed in the NSW Authorities and Practice Standards:
- Hormonal contraception resupply
- Urinary tract infection (UTI) management
- Minor skin condition management
- Mild, acute musculoskeletal pain
- Gastro-oesophageal reflux and gastro-oesophageal reflux disease (GORD)
- Allergic and non-allergic rhinitis
- Acne
- Acute nausea and vomiting
Key requirements for pharmacists and pharmacies include:
- Completing mandatory approved training (as listed in relevant Authorities)
- Sharing a record of supply with the patient's usual treating medical practitioner or medical practice, where the patient has one, following consent by the patient. This must be shared within a week following the consultation
- Appropriate private spaces available to conduct consultations
- Maintaining secure digital records of all consultations and their outcomes for a minimum of 7 years (or if the patient is under 18, until the patient is at least 25 years old)
- Maintaining up-to-date service listings via the healthdirect Service Finder.
Eligible patients
Specific eligibility criteria are in place to ensure patients receive safe and appropriate care. Please read the Practice Standards for each condition closely for patient eligibility and exclusion criteria.
Creating and maintaining your service listing on healthdirect
Pharmacies who provide expanded scope services are responsible for maintaining their own up-to-date service listings via
healthdirect Service Finder. Please see
directions for creating and maintaining your listing for more information.
Cost of service
Pharmacists can charge a consultation fee for patients seeking these services. This is at the discretion of the pharmacy.
This consultation fee will be in addition to the cost of any medicines supplied.
It is essential that you obtain financial consent from patients before commencing their consultation.
More information
Pharmacists should reach out to their member organisations in the first instance for further advice and support regarding service provision.
For general information, pharmacists should contact NSW Health at MOH-communitypharmacyscope@health.nsw.gov.au.
Pharmacies may promote the service offering using their own developed materials in accordance with relevant guidelines. Refer to Advertising health services | Therapeutic Goods Administration.
