Master class 3: Communication and medical engagement

The third Master Class for Whole of Hospital Program and Clinical Leads was held on 1st and 2nd May 2014 at the Novotel Sydney Brighton Beach and focussed on the importance of communication top down and bottom up and the importance of medical engagement in becoming a high performing organisation.

Communications overview – statewide perspective

Presentation by Jennifer Hutchison [772KB], Ministry of Health

Media relations

Presentation by Bianca Turai [329KB], Ministry of Health

Clinical champions

Presentation by Dr Patrick McNeil [471KB], Liverpool Hospital

CLEVER communications

Presentation by Luke Worth [166KB], Ministry of Health

Medical engagement – UK and elsewhere
Introduction the Medical Engagement Survey (MES)

• Presentation by Paul Long [6.1MB], Consultant
• Article - Spurgeon et al (2008). Developing a Medical Engagement Scale (MES) [1.1MB]. The International Journal of Clinical Leadership 16:213–23.
• Article - Spurgeon et al (2011). Medical engagement: a crucial underpinning to organizational performance [79KB]. Health Services Management Research 24: 114–120

Medical engagement statewide overview

• Presentation by Dr Sally McCarthy [637KB], Emergency Care Institute
• Handout - Medical Engagement and WOHP [403KB]

Medical engagement at Western Sydney LHD

Presentation by Dr Kim Hill [380KB]​