NSW Health settings must make sure visits are safe.

There are different ways to do this.

NSW Health settings must share information to help visitors plan their visit.

This information needs to be:

• easy to use and understand
• safe for people who have had bad experiences.

NSW Health settings must make sure visitors follow their rules about helping to stop sicknesses from spreading.

This includes rules about:

bullet washing their hands

bullet wearing face masks

bullet wearing the right protective clothing – like gloves and medical gowns.end of list

NSW Health settings must make sure visits:

• are safe for everyone
• protect everyone’s wellbeing.

This includes:

bullet the people getting healthcare

bullet NSW Health workers

bullet visitors.end of list

NSW Health settings should explain clearly what visitors need to do.

This includes what they need to do to help keep everyone safe.

NSW Health settings must stay safe and inclusive for everyone.

When something is inclusive, everyone:

• can take part
• feels like they belong.

This includes being culturally safe.

When something is culturally safe, people feel:

• respected and heard
• safe to share their culture.