NSW Health Accessible Communications Policy

​​​​​​​​​​​​​​​​​​The NSW Health Accessible Communications Policy​ has been developed together with key stakeholders across NSW Health, consumers and those with lived experience. ​

 

Accessible communication means making sure all people understand the information NSW Health is sharing.​

The policy directive aims to support all NSW Health staff in developing communication materials that are accessible to consumers​.

“Everyone can play a part in addressing health literacy.”

      - ​The National Safety and Quality in Health Care (NSQHS)​​​

​Supporting consumers, families and carers

The policy directive has been created based on five main target audiences who require alternative access to health information. These include: 

• ​Aboriginal people and communities
  
• people from culturally and linguistically diverse communities
  
• people with disability 
  
• people with low levels of English literacy 
  
• ​people who are neurodiverse.