Everyone seeking or receiving healthcare in NSW has the right to appropriate treatment for their condition, the best possible care at all times, to be treated with respect and to be able to talk to someone immediately about their concerns.
Find out how we're working to provide outstanding clinical care and exceptional experiences for patients, families and carers.
NSW Health is committed to safeguarding the privacy of patient information, and has implemented measures to comply with its obligations under the Health Records and Information Privacy Act 2002.
There are more than 230 public hospitals and health services in NSW. You can search for a hospital or health service in our health services directory.
Find out what to expect and how to prepare when being admitted to hospital through an emergency department or booked admission.
Integrated trauma-informed care brings together the elements of trauma-informed care and integrated care to improve the experiences of children, young people, their families and carers, as well as staff within NSW Health.
The Out of Hospital Care Program supports patients discharged from NSW public hospitals by providing low to medium levels of care which include non-clinical case management and home care services such as assistance with personal care, housework, meals, transport, respite and social support.
Whether helping people with life-limiting conditions to maximise their quality of life or ensuring comfort at the end of life, palliative care is an essential component of modern health care services.
NSW Health is committed to respecting an individual's values and preferences.
Advance care planning helps you to make your wishes known about the type of health care you would want to receive if you became seriously ill or injured and were unable to say.
Complementary and alternative therapies refers to a diverse group of practices and products not considered part of evidence-based, conventional medicine.
Complementary health provides links to organisations responsible for regulating and investigating complaints about complementary health medicines and practitioners.
Cardiopulmonary resuscitation (CPR) and defibrillation can play an important role in survival of people who experience out-of-hospital cardiac arrest.
Anyone can use a defibrillator – they have verbal and visual instructions to guide you.
NSW Health has developed fact sheets for patients and GPs.