Delivering an exceptional experience can make a world of difference to your recovery as a patient and ease the worries of loved ones.Elevating the Human Experience is NSW Health’s first statewide strategy for improving your experience.
Each year nearly 229,000 patients have elective surgery in NSW public hospitals. Managing elective surgery patients and waiting lists is a key priority for the Government and NSW Health.
NSW Health is the largest provider of outpatient services in Australia, so supporting these services to deliver the highest quality care is important. The NSW Ministry of Health works with hospitals on planning and managing outpatient services and to connect services to share best practice ideas.