Planned surgery

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Updated policy for planned surgery

The PD2025_036 Planned Surgery Access policy is an update from PD2022_001 Elective Surgery Access. It provides procedures to NSW public hospital teams managing planned surgery services, ensuring clinically appropriate, consistent and equitable management of access for patients across the state.

Planned surgery in NSW

In New South Wales (NSW), on time elective surgery performance remains strong and is one of the best in the country. The surgery team in the NSW Ministry of Health works in partnership with local health districts and specialty health networks to maintain and improve access to planned surgery.

We aim to:

  • support the efficient management of surgery waiting lists
  • action enquiries through the Surgery Access Line (call 1800 053 456 during business hours)
  • ensure the people of NSW have predictable and timely access to the surgical services they need through both planned and emergency surgery streams.

Information for patients, carers and families

Before deciding to have surgery, it’s important to understand the risks of surgery and what non-surgical and surgical options are available to you. Safer Care Victoria have developed some resources to help guide you in discussions with your healthcare team in this first stage in your journey.

Once you and your healthcare team have agreed that surgery is the best option, the following resources answer many of the frequently asked questions received by NSW Health.

Planned surgery policies

NSW Health policy documents guide the management of planned surgery in the NSW public health system.

Surgery resources

Resources are available f​or NSW Health staff for information and support on


Current as at: Monday 29 September 2025
Contact page owner: System Purchasing