Patient care, treatment and concerns

Everyone seeking or receiving healthcare in NSW has the right to appropriate treatment for their condition, the best possible care at all times, to be treated with respect and to be able to talk to someone immediately about their concerns.

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Patient experience and system performance

Find out how we're working to provide outstanding clinical care and exceptional experiences for patients, families and carers.

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Patient privacy

NSW Health is committed to safeguarding the privacy of patient information, and has implemented measures to comply with its obligations under the Health Records and Information Privacy Act 2002.

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Going to hospital

There are more than 230 public hospitals and health services in NSW. You can search for a hospital or health service in our health services directory.

Find out what to expect and how to prepare when being admitted to hospital through an emergency department or booked admission.

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Out of hospital care

The Out of Hospital Care Program supports patients discharged from NSW public hospitals by providing low to medium levels of care which include non-clinical case management and home care services such as assistance with personal care, housework, meals, transport, respite and social support.

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Advance care planning

Advance care planning

NSW Health is committed to respecting an individual's values and preferences.

Advance care planning helps you to make your wishes known about the type of health care you would want to receive if you became seriously ill or injured and were unable to say.

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Palliative care

Whether helping people with life-limiting conditions to maximise their quality of life or ensuring comfort at the end of life, palliative care is an essential component of modern health care services.

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Complementary health

Complementary and alternative therapies refers to a diverse group of practices and products not considered part of evidence-based, conventional medicine.

Complementary health provides links to organisations responsible for regulating and investigating complaints about complementary health medicines and practitioners.

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Cardiac arrest and defibrillators

Cardiopulmonary resuscitation (CPR) and defibrillation can play an important role in survival of people who experience out-of-hospital cardiac arrest.

Anyone can use a defibrillator – they have verbal and visual instructions to guide you.

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Transvaginal mesh for pelvic organ prolapse

NSW Health has developed fact sheets for patients and GPs. These fact sheets will be reviewed following completion of related work being undertaken by the Australian Commission on Safety and Quality in Health Care.

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Current as at: Wednesday 15 January 2020
Contact page owner: NSW Ministry of Health