COVID-19 (Coronavirus)

Call Service NSW

For information and advice about COVID-19, including what you can and can't do under the rules visit NSW Government - Coronavirus (COVID-19).

If you have symptoms or questions about COVID-19, call the National Coronavirus Health Information Line on 1800 020 080. If you require translating or interpreting services, call 131 450.

For other enquiries, including self-isolation requirements in NSW, visit Service NSW or call 13 77 88.

To report breaches to self-isolation or Public Health Orders call Crime Stoppers on 1800 333 000.

Mental health support

Should you, or someone you know need support, there are crisis care services available:

  • Lifeline Australia 13 11 14
    A crisis support service that provides short term support at any time for people who are having difficulty coping or staying safe.
  • Kids Helpline 1800 551 800
    A free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25 years.
  • NSW Mental Health Line: 1800 011 511
    Mental health crisis telephone service in NSW.

Contact NSW Health

There are a number of ways you can get in touch with us. Consider the following options and select the one that best suits your purpose.

Contact addresses for the NSW Ministry of Health

Street address

1 Reserve Road
St Leonards NSW 2065

Postal address

Locked Mail Bag 2030
St Leonards NSW 1590


within Australia (02) 9391 9000
outside Australia 61 2 9391 9000


within Australia (02) 9391 9101
outside Australia 61 2 9391 9101


Deaf, hearing-impaired or speech-impaired customers can contact us through the National Relay Service:

  • TTY users phone 133 677, then ask for (02) 9391 9000
  • Speak and Listen users phone 1300 555 727 then ask for (02) 9391 9000
  • Internet relay users connect to the NRS then ask for (02) 9391 9000.

Alternatively, Deaf TTY users can contact us directly on (02) 9391 9900 or 61 2 9391 9900 (outside Australia).

Correspondence handling statement

Before sending correspondence, please ensure you are familiar with the NSW Health correspondence handling statement.

Contact page owner: NSW Ministry of Health