NSW Health is committed to protecting the privacy of patients. For further information visit
The NSW Ministry of Health website is maintained by the NSW Ministry of Health. The NSW Ministry of Health does not have any responsibility for the privacy policies or practices of third party sites linked to the NSW Ministry of Health site.
When you look at the pages on the NSW Ministry of Health site, our computers automatically record information that identifies, for each page accessed:
Only sessional cookies are used from the NSW Ministry of Health site to collect information. This information is unable to be retained once the user session has ceased.
The information collected during each visit is aggregated with similar logged information and published in reports in order for the NSW Ministry of Health to identify patterns of usage of the site. This will assist us in improving the NSW Ministry of Health site and the services it offers.
The NSW Ministry of Health will not disclose or publish information that identifies individual machines, or potentially identifies sub-groupings of addresses, without consent.
Users of the NSW Ministry of Health site are entitled to expect that any information as a result of that use will be treated within the terms of the NSW government's privacy responsibilities and obligations. NSW Health is governed by the Privacy and Personal Information Protection Act 1988
The NSW Ministry of Health will collect, use and disclose more extensive information than stated above in the following circumstances:
The NSW Ministry of Health reserves the right to make disclosures to relevant authorities where the use of the NSW Ministry of Health site raises a suspicion that an offence is being, or has been, committed. In the event of an investigation, the NSW Ministry of Health will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.
Yes. Information collected is stored in an appropriately secure format and held by the NSW Ministry of Health for archival purposes. When the information is no longer required for the purposes for which it was collected it is deleted.
The NSW Ministry of Health provides a feedback facility on its website to allow users to provide input into the future development of the site and to comment on the provision of services by the NSW Ministry of Health.
The NSW Ministry of Health collects and holds personal and health information provided via the feedback facility for the purpose of responding to and managing your feedback. The provision of personal and health information via the feedback facility is optional. Your information will not be used to add your email address or name to any mailing list.
The NSW Ministry of Health may share feedback that relates to an entity within the NSW public health system with the relevant entity for the purpose of responding to your feedback. A response to your feedback may be provided directly by the entity identified. The NSW Ministry of Health will not otherwise disclose your personal or health information without your consent, unless we are authorised or required to by law. The NSW Ministry of Health may publish aggregated information about feedback on its website, to the extent that it does not identify or cannot be used to identify individual users. For further information please visit Patient privacy.
Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded in light of new developments or issues that may arise from time to time. The amended policy will be posted to this site and will operate from the time it is posted.
1 Reserve RoadSt Leonards NSW 2065Australia
Locked Mail Bag 2030St Leonards NSW 1590Australia
within Australia (02) 9391 9000outside Australia 61 2 9391 9000
within Australia (02) 9391 9101outside Australia 61 2 9391 9101
Deaf, hearing-impaired or speech-impaired customers can contact us through the
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Alternatively, deaf TTY users can contact us directly on (02) 9391 9900 or 61 2 9391 9900 (outside Australia).