​​How can I learn more?

​If you have come to this question, then it is likely you are interested in building your knowledge.

Below are links to further resources including free eLearning, toolkits, manuals and guidance documents.


The free Intellectual disability, mental health eLearning modules for carers, health professionals and disability professionals aim to improve knowledge, skills and confidence, leading to better mental health and wellbeing for people with an intellectual disability.

The MHPOD Learning Portal is an evidence-based online learning resource for people working in mental health. It was developed for allied health professionals and is useful for support workers. It has a vast range of courses, including:

  • carer participation
  • cultural awareness
  • culturally sensitive practice
  • recovery
  • recovery based practice
  • social relationships – working with families
  • social wellbeing, connection and belonging
  • trauma and mental health.

The NDIS Worker Orientation Module is an interactive online course that explains the obligations of workers under the NDIS Code of Conduct – from the perspective of NDIS participants.

The Peregrine Portal​​ is a free online portal that includes collated resources, guided learning resources, practice toolkits, and podcasts. The Portal is available for any practitioner working in a metal health field across rural and regional areas of NSW.​

QCOSS Community Door free eLearning modules for the community sector cover a range of topics including:
  • facilitating responsible behaviour (understanding behaviours, strategies to de-escalate and conflict management)
  • participating in the work environment (working effectively within an organisation and your team)
  • responding holistically to client issues (how to engage, build rapport and trust, and provide effective services)
  • utilising specialist communication skills to build strong relationships (understanding effective communication)
  • working with diverse people (cultural awareness and how to provide culturally sensitive support).

In order to access the QCOSS training, you will need to set up an account.

Guidance documents, manuals and toolkits

The Guide for Providers: Accessible Mental Health Services for People with an Intellectual Disability aims to help providers build their understanding of mental health in people with an intellectual disability and describes how to provide inclusive services.

The Mental Health Rights Manual is an online guide to the legal and human rights of people navigating the mental health and human services systems in NSW. The manual describes how to best understand and navigate NSW mental health services, including the relationship between mental health and other related services and legislation.

The Practical Guide for Working with Carers of People with a Mental Illness provides an overview of how to work effectively with carers. Carers are a crucial component of any partnership approach to service delivery.

The Recovery Oriented Language Guide provides guidelines for language and communication, and helpful do's and don'ts to promote acceptance, hope, respect and uniqueness.

The Recovery: the concept web page provides in-depth information about the recovery concept, with links to A National Framework for Recovery-Oriented Mental Health Services: Guide for Practitioners and Providers.

The Trauma-informed Care and Practice Organisational Toolkit (TICPOT) is a quality improvement audit and implementation resource for managers to develop a trauma-informed organisational and practice culture.

Current as at: Monday 13 November 2023
Contact page owner: Mental Health